Warranty and maintenance policies

WARRANTY POLICY

All warranty cards must be clearly and fully filled-in and send one copy to the official agent of Huu Toan or directly to the manufacturer at the following address:

HUU TOAN JOINT STOCK COMPANY
5/219 Group 4A, Hoa Lan 1, Thuan Giao, Thuan An, Binh Duong.

All household appliances manufactured by Huu Toan can be changed for a new one within 30 days from the date of purchase if any technical damage is caused by the manufacturer.

The Company will bear all warranty costs for damages caused by the manufacturer, such as poor quality of spare parts and assembly errors.

WARRANTY PERIOD

NO. TYPE OF GOODS
WARRANTY PERIOD
HOUSEHOLD APPLIANCES
1 Gasoline Generators
12 month
2 Dynamo 12 month
3 Piston Air Compressors
12 month
4 Water Pumps
12 month
5 Brush Cutter, Power Sprayer
06 month
(12 month for IC)
INDUSTRIAL PRODUCTS
1 Máy phát điện dầu model YMB 12 month
2 Máy phát điện dầu model YMG, HT

12 month or 2000 running hours
(whichever comes first)

3 Screw Air Compressors
12 month

   

Note: Cases are not covered by the warranty:
- The warranty card is not valid if it is not fully filled-in and sent to the manufacturer within 30 days from the date of purchase (applicable for the new form of warranty card.
- Naturally wear and tear parts: oil filters, fuel filters, spark plugs, carbon brushes, nut bolts...
- The machine is not operated in accordance with the manufacturer's instructions, or upgraded without permission.
- Damages are caused by transportation, natural disaster, fire, and other objective reasons.
- Unsuitable or poor quality fuel is used for the machine.
- Using the replacement parts not supplied from the Company.
- The warranty machine must be in an intact status, not disassembled or replaced damaged parts.

* The latest form of warranty card: Page 1 - Page 2