FAQ

What are Huu Toan's core values?

What are Huu Toan's core values?

With more than 40 years of serving customers, we always keep in mind 5 core values: Customer Centricity Transparency; Humility; Growth mindset; Teamwork.

What are core Hữu Toàn's business lines?

Huu Toan specializes in generators, boasting over four decades of experience in the field.  Our core expertise lies in assembling gasoline generators ranging from 5 kVA to 16 kVA and diesel generators from 8 kVA to over 2000 kVA, all produced at our main factory in Chu Lai.  We are committed to comprehensive customer support, with a dedicated service team operating across 5 service stations nationwide, which provide a full range of services, including generator surveys, installation, repair, overhauling, and maintenance.  Furthermore, Huu Toan takes pride in its self-reliance, having achieved 100% autonomy in the design and production of generators specifically tailored to the agricultural and fishery sectors.

Who is the founder? And where?

Founded in 1982 by Mr. Ta Van Cung, Huu Toan's journey began humbly at a small agricultural and fishery store in BEN THANH market. You can learn more about Huu Toan's inspiring 40-year development journey here.

Where is Huu Toan's headquarter?

Our head office is located at Bluesky Building, No. 1 Bach Dang, Ward 2, Tan Binh District, Ho Chi Minh City.

Does Huu Toan have any sub-brands?

In addition to the Hữu Toàn brand, we also have the HUTO brand, specializing in products for the agriculture and fishery industries.

How to buy Huu Toan dynamo?

Chúng tôi có mạng lưới hơn 90 đại lý phủ rộng khắp cả nước. Vui lòng tìm đại lý gần nhất với bạn ở đây.

Hữu Toàn có hiện diện trên các kênh truyền thông hay không?

Chúng tôi hiện diện thường xuyên trên các kênh Zalo, Facebook, Linkedin, Tiktok, Youtube. Vui lòng theo dõi các kênh truyền thông thường xuyên để được cập nhật các tin tức mới nhất về sản phẩm, dịch vụ.

What is Huu Toan's mission?

We believe that each individual and business has its own vision, mission and goal, and we believe in each of our journeys. As our slogan "TRUST YOUR WAY", we put the trust in our mission to accompany and join hands to support each customer using Huu Toan's products to complete their own mission.

Product Information

Where can I buy a generator?

Please contact hotline 1800 1757 or text via our chat applications Zalo and Messenger for specific advice. For dynamo products, we have a network of over 90 distributors nationwide. Find your nearest dealer here.

What is the experience of buying a new product at Huu Toan?

When you express interest in purchasing a generator, our dedicated sales team will provide personalized advice and pricing tailored to your specific needs. Our engineers will conduct thorough site surveys and measurements to develop the most optimal installation plan. Upon delivery, you'll benefit from our WELCOME CARE program, offering exclusive incentives to new Huu Toan generator owners. Our commitment to customer satisfaction continues throughout the generator's lifespan, with priority support for WELCOME CARE customers.

Does Huu Toan's warranty policy apply equally to all products?

Warranty policies vary across different product lines. Please refer to the detailed warranty policy for specific information.

How to contact Huu Toan quickly in case of generator problems?

We offer a 24/7 toll-free hotline at 1800 1757 for immediate support. Alternatively, you can contact our nearest warranty service station.

Tôi cần cung cấp thông tin gì khi thông báo sự cố bảo hành hay không?

For Huu Toan diesel generators, only the serial number is required. We have a system to determine the warranty period and machine location based on this information. For retail gasoline generators, please provide the delivery note and machine model to verify warranty coverage and machine specifications before further assistance can be provided.

Huu Toan Services

I want to register for generator maintenance packages, which department should I contact?

To inquire about generator maintenance packages, please contact our hotline at 1800 1757 to be connected to our service support department.

I want to rent a generator, what are the procedures?

Huu Toan provides generator rental services with various power capacities. Please contact our hotline at 1800 1757 or through Zalo and Messenger for more information.

I want to relocate my generator, does Hữu Toàn provide this service?

Huu Toan offers generator relocation services tailored to specific site requirements.

Working at Huu Toan

Where can I find information about company vacancies?

Information on available job openings is regularly updated on our website. You can also follow our Huu Toan Career Facebook page or LinkedIn for the latest job postings and company updates.

Does the company have any Internship or Part-Time Opportunities?

Huu Toan offers internship and part-time positions based on business needs and annual recruitment plans.

Where can I find information about the working environment and company culture at Huu Toan?

To learn more about our company culture and working environment, follow us on Facebook Huu Toan Career and LinkedIn Huu Toan. We regularly share updates on office life and employee initiatives.

How long after the last interview round will candidates receive the interview result?

Candidates can expect to receive feedback on their interview results within seven days of the final interview round. For more information on our recruitment process and interview tips, please visit [link to recruitment process page].

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